Processing Issues

Every team needs to process issues that come up. The key is to process the right ones in the right timeframe. This webinar talks about how to collect issues, priorities them, process them quickly, and make sure that actions are planned with timeframes and success criteria.

Presented: April 9th. 2020 4:00pm-5:00pm EDT, by Bruce Eckfeldt

Downloads:

Presentation slides (1 MB)

Additional references:

Here is the google sheet template for the issue log. (This is a view-only document, you’ll need to download or make a local copy for yourself. (Please don’t request access.)

eckfeldt.com - webinar - issue processing template (shared Google Doc - view only)