Dealing With Passive-Aggressive Behavior Is a Challenge.
Don't fall prey to the one thing that quickly kills a team's energy and culture, and undermines its success.
As a strategic coach, I spend a lot of time working with leadership teams on strategy and accountability. My job is to help a team develop and agree to a set of priorities and actions, and then to drive the commitment and accountability process for implementation.
While there are many challenges that face any team, when someone is passive-aggressive, it's the one behavior that will quickly undermine your team's success and put it in a downward spiral. Left unchecked it will eat away at the fabric of your team's culture.
Passive-aggressiveness is when someone seems willing and agreeable at one time, then after plans have been made and put in motion, disagrees with the course of action and works to derail and sabotage the effort. Usually, this is combined with highly defensive language and deflection by pointing out other problems or shifting blame to other people.
Here are the five key steps I suggest leaders use when they see signs of passive-aggressive behavior. Following these steps can help minimize the impact of this behavior on your team and hopefully turn the ship around.
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